I'm using Zapier to pull the customer information into my CRM and on a google spreadsheet. Zapier parser app does not have the ability to use different templates to keep up with the inconsistent email formats i was receiving. I was previously using Zapier's Parser app and I was having a major problem parsing emails from Zillow, Trulia, Hotpads because there is like 5+ email formats each from them for customer leads inquiring about homes i have for rent.
What is nice is that they follow up with the solved issue personally at a later date to see how it has worked out, which is a really nice touch.Īs far as I am concerned, they provide the template for any application customer support line. They understand customer support and value their customers. Their feedback has always been prompt, accurate, concise and offered alternative solutions and ways around the support request. The guys that run the live support desk are the founders and programmers. Parseur was the answer from the start and I wish I had discovered it initially.
#Zapier email parser accept files software#
Having tried other parsing software prior to this where these apps only indicated failed emails that couldn't be parsed at the end of a run with no further help, making it an expensive subscription, time-consuming and frustrating ordeal. Having thousands of email orders requiring parsing, unknowingly having slight variation in layouts which causes issues with parsing software, Parseur was able to quickly process the majority then keep me up to date with others that required template variations.
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